Prepaid Calling Options

inmatesales.com

CPC offers customers options for funding an account that help an inmate stay in touch: Direct Pay, PIN debit account and, in some facilities, Prepaid Calling Cards. If you have any questions about the following options, contact our Customer Service Center for assistance.

Direct Pay Account

This account is owned and controlled by an inmate’s friend or family member. It is linked to one phone. The charges are automatically deducted from the account when a call is received.

Benefits:

  • Friend/Family owned account
  • Inmate can use funds to call one specific phone number designated by the account owner
  • Create, manage, and fund account online or via phone any time, day or night

How to fund your account:

  • Visit www.inmatesales.com and create an account
  • Call our toll-free number and talk with a live representative
  • Visit the lobby kiosk at the facility and use cash or credit/debit card

Pin Debit Account

This account is owned by the inmate. It allows them to make calls to any phone number if there are funds in the account. Friends and family can make deposits into this account. Funds placed in this account will be considered the property of the inmate.

Benefits:

  • Inmate owned account
  • Inmate can make calls to any phone number
  • You can deposit funds into this account online or via phone any time, day or night
  • The inmate will be able to connect with multiple loved ones, if there are funds in the account.

How to fund your account:

  • Visit www.inmatesales.com and create an account
  • Call our toll-free number and talk with a live representative
  • Visit the lobby kiosk at the facility and use cash or credit/debit card

Prepaid Calling Cards

Some facilities offer prepaid calling cards that can be purchased at inmatesales.com or by calling our toll-free number. Once purchased, you are responsible for giving the calling card number to the inmate for them to make calls. The inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

Benefits:

  • Visit www.inmatesales.com and create an account
  • Call our toll-free number and talk with a live representative
  • Visit the lobby kiosk at the facility and use cash or credit/debit card

Remember to provide the inmate with the calling card ID

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