Since the inception of CPC, we have kept one common goal centric to all that we do: to be the best correctional communication company on the planet. This goal has driven our success, innovation, and growth – and what consistently sets us apart. 

Mission

To keep families and friends connected and to provide law enforcement agencies with more advanced investigative resources through innovative solutions.

Vision

To inspire progression in the criminal justice system for incarcerated individuals and law enforcement through powerful technology that enhances results.

Core Values

Accountability

Commitment

Customer Service

Innovation

Integrity

Relationships

Service

Our Service

Creating connections through communication and technology is our passion. Our vision is to inspire progression in the criminal justice system for incarcerated individuals by providing resources, support, and opportunities that change lives. CPC isn’t some empire controlled by suits, we’re a collective of people inspired by making a difference and supporting people during their time of need. We do this by listening to our valued customers and creating industry leading solutions that drive better outcomes. Each day we strive to continually improve and develop more affordable and simplified ways to keep people connected and encouraged.

INTEGRITY • INNOVATION • PROGRESS

AMAZING CUSTOMER SUPPORT

We put our customers first!

Oh yeah, and did we mention we are FAST?

At CPC, our team drives innovation by finding ways to say “Yes” to developments that will help progress the corrections industry and better serve our partners and system users.

Meet the Owner

In 2021, CPC became an ESOP (Employee Stock Ownership Plan) company.  As an Employee-owned company, our team members value the importance of establishing a strong foundation for customer success.  Every employee has ownership in the company, driving the dedication and success of CPC.

History of Consistency

Founded as CPC (Combined Public Communications) in 2000, we’ve never changed our name. Additionally, our leadership team of founders, mission, core values and vision have remained consistent since our inception.

1978

The Founding

CPC founders enter the public telephone industry and become intimately involved with technological advances.  When working with a public county entity, they envisioned a world where incarcerated clients would have access to more reliable communication systems while providing more value through service to law enforcement agencies.

1978

2000

Inmate Telephone Services

CPC becomes one of the first providers in the Inmate Telephone Industry.

2000

2001

First Customer

CPC gains the trust of its first facility partner and serves them with 5 employees. We still have our first customer.

2001

2005

Product Release

Industry-leading Lobby Payment Option (Purchase Prepaid Cards)

2005

2010

First Decade

At the end of their first decade providing telephone services for inmates, CPC proudly serves 60 facility partners with 25 employees

2010

2012

Product Release

Lobby Payment Kiosk

2012

2014

Product Release

View Kiosk

2014

2015

Product Release

Commissary-fulfillment Partner

2015

2017

Product Release

Axxs Tablets

2017

2019

Product Release

Chirpers

2019

2021

Product Release

Document Scanning

2021

2021

Product Release

Vending Machines

2021

2021

20 Year Anniversary

At the 20th Anniversary of securing their first facility partner, CPC proudly serves 320 facility partners with 225 employees

2021

2021

ESOP Sale

Celebrating 44 Years in the communication industry, CPC became an ESOP (Employee Stock Ownership Plan) company. 

2021

Our Services

Phones

Tablets

Kiosks

Chirpers

Document Scanning

Commissary
& Vending

Detainees Served Daily
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Product Developers
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Facility Partners
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Customer Service Representatives
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Years of Collective Experience
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Employee Owned
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