Personalized Inmate Communication Solutions
CPC offers three state-of-the-art, web-based options for facilitating outbound inmate communications. Each of these options is designed to be customized for your facility’s specific needs and is fully supported by our Customer Service Center.
Inmate Telephone System
The inmate telephone system is web-based and is specifically designed for use in corrections facilities. Our telephone equipment is tamper-resistant and built for durability and heavy usage. Real-time call monitoring is included and the system can be accessed by authorized facility staff using a web-based log-in from any location with a high-speed internet connection. As an added level of security, we also provide off-site storage of all recordings in redundant data centers that are monitored 24/7/365.
When it comes to installing, configuring and testing the inmate phone system, CPC handles every aspect and provides extensive training to your facility staff. And you have access to on-call technical support 24 hours a day, 7 days a week, 365 days a year. Our customer service extends to the inmates, friends and family that use the system as well. We offer them a variety of prepaid calling options to make it easy to stay connected and provide around-the-clock access to our U.S.-based Customer Service Center.
Capitalize on the latest in secure video technology with video visitation solutions that are customized to your facility’s specific needs. Video visitation is a secure, economical alternative to in-person, through-the-glass visits. It allows inmates to visit with friends and family without leaving their housing units. And since friends and family can reach their loved one remotely using video, this technology can also reduce lobby traffic while decreasing inmate movement around the facility.
Video visitation can be customized for your facility to offer the following options:
Remote video visitation – Remote visits allow friends and family to stay connected with an inmate using their smart phone or computer. This also allows them to include very young children or elderly family members in the visits without requiring them to travel to your facility.
On-site video visitation – On-site visits can also be conducted using video. Friends or family members simply connect using the video visit station located in your facility lobby while the inmates can connect without ever leaving their housing unit.
Looking for an affordable and secure alternative to in-pod kiosks? Inmate tablets can be customized to meet your facility’s specific needs. Housed in secure, tamper-proof cases, the tablets are designed especially for the inmate environment. They offer the same features as the kiosks, with bonus revenue-generating options.
Inmates can use tablets for any of the following activities:
- Video visitations
- Placing commissary orders
- Accessing the Law Library
- Filing grievances and scheduling appointments
- Emailing and messaging
- Access to inmate handbook
- News, sports, games, and educational applications